Review and analysis of over 3 complaints against Synchrony Bank
Synchrony Bank consumers have reported over 3 official complaints related to Used obscene/profane/abusive language. Out of the 3 consumer complaints against Synchrony Bank, 0% were disputed by the consumer (i.e. the consumer was not happy with how Synchrony Bank responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Synchrony Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Synchrony Bank Debt collection communication tactics used obscene/profane/abusive language December 15, 2015 - After repeatedly attempts of me telling them no. I ca n't make out start a payment today, I got transferred to the manager on duty. Right of the bat she spoke to me as an inferior. She would ask questions while taking but not stopping to give me a chance to answer. When she did stop I would start to answer the first party of get questions then she would start back up and start taking over me talking. I asked her to let me answer and she would just keep talking over me and not let me get one word in. I was getting really frustrated. I mentioned I was thinking about filling bankruptcy, she accus... |
Synchrony Bank Debt collection communication tactics used obscene/profane/abusive language November 14, 2015 - I, -, received - collection letters from - - - where they are showing the bar code in plaint view for anyone to see. To be clear here, I choose " Communication Tactics '' and choose the third option " Used, obscene, profane or other abusive language. '' I could not find an exact description of my issue with respect to the - Code. Showing the " - Code '' is a FDCPA violation of section -/-/-f ( 8 ). And in their first letter I received from them, they are violating the FDCPA by only allowing me three options to resolve my account. SECURE ONLINE PORTAL, PAY BY MAIL,... |
Synchrony Bank Debt collection communication tactics used obscene/profane/abusive language October 2, 2015 - My husband had agreed to repay the loan on a monthly installment plan. This particular company has been debiting his checking monthly for the past twelve months in the amount of $110.00. We received a letter from the collection company indicating we were not making payments on the loan. I called to inquire as to the status of this account. I first spoke with a young man by the name of -. He was not able to help me so he transferred the call to his manager, -. - explained to me that the letter was a mere formality to notify the customer that the contract needed to be re-negotiated, e... |