Review and analysis of over 1 complaints against Direct Capital
Direct Capital consumers have reported over 1 official complaints related to Used obscene/profane/abusive language. Out of the 1 consumer complaints against Direct Capital, 0% were disputed by the consumer (i.e. the consumer was not happy with how Direct Capital responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Direct Capital resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Direct Capital Debt collection communication tactics used obscene/profane/abusive language August 25, 2016 - Multiple people called from Direct Capital, claiming to have an account of over $11000.00 in my name for a bad check, said they would settle for $1000.00. They also claimed they were a mediation company and did not have any information other than the amount owed. Would not give me any information regarding the account or what it was for - when I asked for more information and documentation, I was hung up on by a representative as well as a supervisor. I recorded the conversations for documentation. I called back 3 times, each time to be yelled and berated by the representative. I told them... |