Experian Credit Reporting Complaint

Experian Credit reporting department,

Unable to get credit report/credit score Problem getting report or credit score Virginia

Despite YEARS of stellar credit reports and scores, at or about - for each reporting agency, I was a couple of weeks late paying - credit card bill and my score dropped over - points! Really, over - points by each agency. This is unbelievable. I have not been late paying any bill in many many years. I was in fact in the hospital undergoing transplant - at the time this bill was due. I do not dispute that payment was late but after my very long history of cultivating exceptional credit status this - point drop must be seen as excessive. In addition, I am in the middle of refinancing our house and this credit report, as it stands now, is costing me money. Please help.