BB&T Financial Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

BB&T Financial Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Virginia

In my filed complaint BB & T did not answer the following questions. How can funds received for on time payment by BB & T get posted and reported as late? See attached - statements. 1. Explain where did my money go. 2 Why my payments were not posted correctly to my account as on time payments.

BB&T Financial customer in Virginia
Sep 02, 2016

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

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