Citizens Financial Group, Inc. Bank Account Or Service Complaint

Citizens Financial Group, Inc. Bank account or service department,

Checking account Account opening, closing, or management New Jersey

I have an account with Citizens Bank. I received a service fee charge on -/-/16. I submitted an email to Citizens to see why I was charged a fee of - and to find out why I was never notified by email or mail why I was charged this fee.I never received a response back as to what the fee was except that if I wish to close out the account I must submit a request. Today I received a notice in the mail stating I still have not satisfied the fee charge which caused my account to go negative. I decided let me check my account to see if I received a response, to no surprise no email and another service charge for -. My account is now negative - due to service fees that I have not been legally notified about nor have any knowledge what they are for. Below I pasted what shows on my account. -/-/16 Service Charge - $9.00 - $13.00 -/-/16 Service Charge - $9.00 - $3.00