USAA Savings Bank Account Or Service Complaint

Checking account Deposits and withdrawals

USAA Savings Bank account or service department,

Checking account Deposits and withdrawals Idaho

Someone changed my debit card pin number aND my daily withdraw limit. Then they attempted to wire money from my - - account to my usaa checking account. Then they transfered money from my usaa savings account to my checking account. The - account did not have sufficient funds so they transfer was cancelled and I was penalized. After finding all this out I submitted an attempted fraud to usaa and they locked me out of my accounts and have refused to give me any information or access to my money. It 's been three weeks now. I reported a possible identity theft also and have yet to receive any help or information from anyone

USAA Savings customer in Idaho
Jul 19, 2016

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with monetary relief

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