Conventional fixed mortgage Loan servicing, payments, escrow account
BB&T Financial Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account Pennsylvania
Last year our family needed assistance with our mortgage and taxes, so we sought a HAMP modification. It has/was approved, however there were 4 late payments reported on my credit report. However these were not late, they were paid at the reduced agreed upon payment. I would like these late payments removed from my credit as they were not late.. Thank you
BB&T Financial customer in Pennsylvania
Jul 05, 2016
* Source: CFPB Complaint Database
BB&T Financial response to complaint:
Closed with explanation
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