Citizens Financial Group, Inc. Bank Account Or Service Complaint

Citizens Financial Group, Inc. Bank account or service department,

Checking account Problems caused by my funds being low Pennsylvania

Consumer Info : - - - - - - - - PA -. Bank Info : Citizens Bank - - - -, -, PA - ( - ) -. The bank manager was not available on -/-/2016, the Friday before memorial day weekend for me to discuss a dispute of charges with her. I spoke with licensed banker - ID # - - - and was told that I would not be charged an additional charge until I was able to speak with the manager on Tuesday, -/-/2016. I just spoke with this same banker, - - over the phone today ( -/-/2016 ), and she told me that she spoke with the manager, there was nothing they could do in regards to the charges on my acct and I was now responsible for the ADDITIONAL fee incurred today -/-/2016 which is ridiculous considering it occurred during the time the manager decided to take a TRIP and not available. This is unfair!!!! Details of transaction/fees : -/-/16 Check # - for $27.00 causing a negative balance of $24.00. Service Charge Sustained Od of $30.00 on -/-/2016, -/-/2016, -/-/2016. Also, I was not notified of my negative balance while I received these service charges every 5 days, no mail was received. I was blindsided which was why I wished to speak with the manager in the 1st place on the -/-/2016.