USAA Savings Bank account or service department,
Checking account Deposits and withdrawals Delaware
On Friday, - -, I overdrafted on my USAA checking account as I did n't move money over from my USAA savings account quickly enough. This of course is my error. My concern is that my USAA - which is where my overdraft is linked to had the $700.00 cash overdraft posted as of - - but the $700.00 is still not deposited to the USAA checking account. When I called this morning and spoke with - and -, I was advised that because it was a weekend that the $700.00 deposit would n't most to my checking account until Monday or Tuesday. I confirmed with - as I suspected that interest begins billing immediately on the $700.00 cash advance ( so as of Saturday morning ) yet I have yet to see the $700.00 post to my checking account. I feel that this is a UDAAP violation. How can they charge interest on my credit card for $700.00 when I do n't have the $700.00 in my checking account yet? Seems like a control break in their process since they do n't appear to process certain transactions on weekends. This is not my issue and should not fall back on the consumer. I would like to ensure that I am not charged for interest until the $700.00 is in my account. Which I am still waiting for as of the morning of - - ....
USAA Savings customer in Delaware
May 16, 2016
* Source: CFPB Complaint Database
USAA Savings response to complaint:
Closed with non-monetary relief
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