JPMorgan Chase & Co. Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

JPMorgan Chase & Co. Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account New Jersey

Chase is reporting my Mortgage as 90 Days Late in - 2015 to both - and -. My mortgage was sold to - - on - -, 2015 - see attached Chase goodbye letter. I called Chase and spoke with six different people before getting someone in Escalations. I made my - 2015 payment to - and provided this proof to Chase and Chase continues to report data on my mortgage after the transfer date. The - data was initially removed from the reports then was put back on the reports after I wrote them and stated if this doesnt get resolved I am filing a complaing with the CFPB.

JPMorgan Chase & Co. customer in New Jersey
May 10, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

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