JPMorgan Chase & Co. Student Loan Complaint

Non-federal student loan Can't repay my loan can't get flexible payment options

JPMorgan Chase & Co. Student loan department,

Non-federal student loan Can't repay my loan Can't get flexible payment options Minnesota

I was unable to make payments on my $16000.00 private loan through Chase for several months. They are refusing to allow me an affordable payment plan. I am now in a financial position to make meager payments but because my loan is in default, they are demanding full payment or " deal with the consequences ''. They will not inform me of such consequences, refuse to set up a payment plan, and are threatening to go after my consigner. I am petrified of the repercussions I could face as a result of a private loan default.

JPMorgan Chase & Co. customer in Minnesota
Apr 21, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

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