Navient Solutions, Inc. Student Loan Complaint

Navient Solutions, Inc. Student loan department,

Non-federal student loan Dealing with my lender or servicer Keep getting calls about my loan South Carolina

First contacted - - and - - - in 2006 about daughter needing money to finish - quarter. Before I signed as a cosigner on - - loan, I had a three way conversation with - -, the school and myself. Found out what she needed and expressed my wants to have the school paid directly with the monies, not to -, - - Rep told me on the phone, it would be done. The following fall, - my daughter did n't return to school, stated she did n't get enough financial help. Two years pass and I get a late notice on monthly payment, then I was told by her brother the reason of not returning to school was that she requested the loan to be sent to her after the original agreement and spent the monies. To verify that I call the financial aid dept. and they said that from the phone conversation in the beginning they waited on the funds but never got that check from - - as agreed. Since that time -, because of being primary has put loan in forbearance, change email addresses for contact and not paid on the loan just to cause


she does n't have anything in her name, just her husbands name. They have a new home, she drives a - Chevrolet Tahoe, her husband works for -, she bragged about how much money he makes and she works and gets paid cash so nothing shows up. She graduated from -, and still pays this payment irregular so it messes up my credit. This last - from what I was told when Navient, the new servicer contacted me in -, she was 90 days late on the payment. They waited 90 days to contact me and it knock my credit rating down almost - points to -. - does n't care because this is a game she plays knowingly that effects my credit because now since I had to retired, by monthly taxable income is $190.00. Navient calls me 3 to 4 times daily and sends me emails. When I talk to them and tell them that I cant afford to pay this amount and why do n't they contact her they say they have but contact me more because I am cosigner and then start making threat to me what they are going to do to me financially. - does this to ruin my credit, I should have listen to my son back in 2006 and not signed this. I have tried to contact the Ombudsman department at Navient to resolve this but not response