Navient Solutions Complaint

Navient Solutions, Inc. Student loan department,

Non-federal student loan Dealing with my lender or servicer Keep getting calls about my loan Pennsylvania

At this point, I have no other direction to go except by filing a complaint against Navient. I have - private loans ( currently, - ( - ) is being paid on monthly ; the other private loan, supposedly WAS in default. My federal loans have been consolidated. It is quite difficult communicating with Navient 's representatives because ONE individual IS NOT assigned to my file. It is numerous individuals. There are days that I receive calls 3, 4, 5 calls a day. The latest was - -, -. I actually spoke with the individual. I informed them that I was on the phone seeking help from another agency in guiding me through this loan repayment processing. Navient 's representative was not listening ; thus, I became agitated because the representative was demanding payment. " So, are you saying that you are not going to make a payment. '' I hung up and continued speaking with a representative from - - -. Two minutes later, another Navient representative called me back with the same arrogant, threatening tone,. Again, I hung up. I informed - of - - - of my issue. He attempted to help and logged into the system.

lender.. Notation on the loans are '' interest rate, variable, set by lender, Navient. '' This was the first that I have heard of this. I am being " robo call '' so severely, that I attempt to " block '' the number to no avail. Why? Because they call from different numbers. The latest is -. This is the number they continued to call me from on Monday, - -. Although they telephoned, - and -. respectively. I received another call from them at -even though I had spoken with them earlier that day. Prior to filing this complaint, I have been receiving messages from a -, -, and many more Navient employees, 3, 4, 5 times a day. I have been completely stressed from the harassment. I have lost weight, pulled out my hair, and my skin has became seriously inflamed ; all from stress. I do n't understand the relationship between - - and Navient, but Navient is by far the WORST.