Stonegate Mortgage Corporation Mortgage Complaint

Stonegate Mortgage Corporation Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Virginia

In order to resolve a long standing issue we had with Stonegate Mortgage they offered us a refund of four months of interest on -/-/-. That email requested that we confirm that we would consider the matter closed by accepting those terms and we responded accordingly that same day. The following day, they sent us a formal letter ( attached ) with those same terms via the - complaint that we had open. The week of -/-/- we received a check from Stonegate Mortgage, but it was nowhere near the amount they offered us and to which we agreed. The check was in the amount of $690.00 and we paid nearly $1900.00 in interest over those four months. We emailed the executives and attorneys that were copied in on the letter concerning the discrepancy -/-/-. We were essentially told what was stated in the offer was not what they meant, we responded reiterating the terms we agreed to, and they stopped responding despite several follow up emails.