Caliber Home Loans, Inc Mortgage Complaint

Caliber Home Loans, Inc Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Virginia

I have a mortgage that was sold to Caliber Home Loans last fall. I pay into an escrow account to cover property taxes and insurance. In - - I sent Caliber a copy of a property tax bill that I received from - -, VA, as instructed by Caliber. In - of - I received a delinquent notice from - -. I called the Tax Department at Caliber, giving them the pertinent information and was promised that the bill would be paid. On - - I received a second delinquent notice from - -, with penalties added to the amount owed. I called Caliber on - - and again was promised that the bill would be paid, but remain skeptical. As of today, I have an escrow account balance of $3500.00 and the tax bill is for $1900.00.