USAA Savings Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

USAA Savings Bank account or service department,

Other bank product/service Account opening, closing, or management Pennsylvania

usaa had a sales promotion that if you opened a direct deposit account to checking you would receive $300.00 after 60 days. I joined and received $300.00 in my account - - or - -, 2015. Under my account details they listed the $300.00 as INTEREST. IT WAS SALES PROMOTION. When I complained they list it as job income, other income, everything but a sales promotion, and then without my knowledge switch it back to interest received 2015. IT WAS A SALES PROMOTION, NOT INTEREST ON MY ACCOUNT. I have complained several times. I receive only - social security. It being listed as interest or job income changes my IRS filing status. I want it listed for what it was A SALES PROMOTION. I only received $0.00 interest for 2015.

USAA Savings customer in Pennsylvania
Feb 05, 2016

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with explanation

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