GM Financial Consumer Loan Complaint

GM Financial Consumer Loan department,

Vehicle lease Managing the loan or lease Pennsylvania

I had a - - - on lease with GM Financial ( GMF ). I traded in the car on - -, -. The new car dealer bought out the lease from GMF. However, between the time we negotiated the deal ( - ) and the date the deal was completed ( - ), I made another lease payment ( - ) of $250.00 which was automatically deducted from my checking account. The dealer told me that the leasing company would refund the over-payment. The lease was fully resolved by GMF on -, as the dealer paid off the remaining balance. It is now -, and after - phone calls and - e-mails, my over-payment is still unresolved.