Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure
Caliber Home Loans, Inc Mortgage department,
Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure Rhode Island
For the past 4 years I have been trying to get a modification. About 3 years ago the loan was assigned to Caliber Home Loans. -/-/- I was a approved for a Trial Period Plan for 3 months, - payment due -/-/- in the amount of $1500.00 ; the last payment under the trial plan was due - -. I continued to make monthly payments as I was waiting for the final paperwork for the modification. -/-/- I received a letter stating that I was not eligible for the modification because I did not accept the offer, which is not true as I never received the documents. -/-/-, received another letter in which they returned my payment for the month of -. I did call Caliber Home Loans -/-/- asking for an explanation and details, and I was told that there was nothing to explain since letters were sent out. In the meantime, I received a foreclosure letter from - - - dated -/-/- stating that my property is going to be foreclosed -/-/-. I am looking for some help, as I do not want to lose my property in which I have owned -/-/-. Caliber not once, helped me or has made any effort to take into consideration my hardship. The currently interest rate is 8.250 %, and an adjustable as well. I can not afford to take any chances as the rate can go as high as 14.250 %. Any help I can get would be greatly appreciated. Attached is all the necessary paperwork to support my complaint. Regards, - -
Caliber Home Loans, Inc customer in Rhode Island
Oct 10, 2015
* Source: CFPB Complaint Database
Caliber Home Loans, Inc response to complaint:
Closed with explanation
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