Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure
Caliber Home Loans, Inc Mortgage department,
Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure New Jersey
My mortgage was sold - to Caliber Home Loans after my bankruptcy. At that point I attempted to obtain a mortgage modification and this has been a year long process that has gotten me nowhere but further behind in my payments. No matter what documents I submit they ask for more. When they give me a list of needed documents, I submit them only to find out they need more. After my bankruptcy I began making my mortgage payments to keep the delinquency from growing and for - months they accepted these payments and then all of a sudden they said they could not accept the payments anymore. Understandably the fines and fees continue to grow. On - -, 2015 I was told by their agent that if I came up with $ $17000.00 and was willing to pay $960.00 per month extra for - year, we could settle the whole thing. I had to the end of the month to come up with the money. I called on - -, 2015 and all of the sudden the deal changed. They said they needed more money up front and could only finance the deficit for eight months. It seems as though they really do n't want to help me settle this.
Caliber Home Loans, Inc customer in New Jersey
Sep 09, 2015
* Source: CFPB Complaint Database
Caliber Home Loans, Inc response to complaint:
Closed with explanation
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