PennyMac Loan Services, LLC Mortgage Complaint

PennyMac Loan Services, LLC Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Kansas

Over a year ago, I got hurt at work. I had to have surgery and was out of work for 5-6 weeks. That 's when I fell behind on payments. - - was my mortgage company. It took me 4-5 months for them to finally agree to a payment plan. I was making payments to - -, then they sold my loan to Pennymac, unknowingly to me. I continued to pay - -. After a couple months a rep. for - - informed me of the sale of my loan, and provided me the contact number for Pennymac. I contacted Pennymac, but they had no information on my repayment plan. As of now I am showing delinquent for 6-7 months. Pennymac tried to get me to agree to a repayment plan of $2000.00 a month. I can not afford that. As of now, I have sent into Pennymac - loan modification packets. The first packet I faxed in 3 times, then I mailed it into Pennymac. They never received it. Which was around -. The second packet I faxed in as well, Pennymac said they received it. It was sent on -/-/2015. Every time I called to check the status of it, I was told it is still in for review. I received another packet, to fill out, from Pennymac on -/-/2015. I called Pennymac asking why I received another packet when I had - in for review. I was told that my packet was missing forms, and it had outdated dates. I was never informed about missing documents or outdated signatures. I have now submitted another packet on -/-/2015. I have received another phone call from Pennymac, that I 'm missing documents. I am currently waiting on Pennymac to send me an email, stating what documents are missing. I feel that I am being discriminated against for being delinquent. I feel that Pennymac wants me and my family out of our house. Even though I have sent everything they have asked for multiple times. Any and all help would be greatly appreciated. Thank you