Gateway Funding Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

Gateway Funding Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker District of Columbia

I am filing this complaint because, through absolutely no fault of my own, I lost out on a chance to refinance my mortgage on the terms I agreed to when I applied for the loan two months ago. The process was progressing smoothly until the appraisal. When the appraiser came to my home, he hostilely challenged the representation in my loan application that my property is a single family '' dwelling. He insisted it was not. His position was that it is a - unit income '' property and, as such, he was owed a higher fee for doing the appraisal. I objected. Two days later, I provided the appraiser, as well as the lender, real estate records showing that the District of Columbia classifies my property as a single family dwelling. I


break the impasse. For weeks, I was repeatedly told ( upon inquiry ) that the matter would be clarified tomorrow, '' but tomorrow never came. When I finally did hear from the lender, I was informed that another appraisal would have to be arranged, but there was now no time to close on the loan before the expiration of the rate lock in. '' I was further advised that, in order to move forward with the loan, I would have to pay a special fee to the lender. I refused.

Gateway Funding customer in District of Columbia
Jun 06, 2015

* Source: CFPB Complaint Database

Gateway Funding response to complaint:
Closed with explanation

Consumer disputes how Gateway Funding handled their complaint

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more