TransUnion Credit Reporting Complaint

TransUnion Credit reporting department,

Unable to get credit report/credit score Problem getting report or credit score New Jersey

On - -, 2015 I went to - to apply for a car loan. My credit score had been - last year this time. I have paid all my bills - TIME and Trans union reported my credit score as - to -. and - to - - the same day. When I called Trans Union, the representative indicated that there is a module by which each person gets the score, which seems subjective to me. The representative also indicated that there is a letter score which is accompanied by the number score which I never received ever. I find it very offensive that they would not definativly explain the specifics and were ambiguous in their response. They can be giving erroneous unsubstantiated information and one can not dispute it because the information is coded. Please have Trans Union answer specifically how I can have such varying credit scores on the same day.