GSF Mortgage Corporation consumers have reported over 8 official complaints. Out of the 8 consumer complaints against GSF Mortgage Corporation, 13% were disputed by the consumer (i.e. the consumer was not happy with how GSF Mortgage Corporation responded to their complaint) and 63% were processed in a timely manner. 25% of consumer complaints against GSF Mortgage Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Loan servicing, payments, escrow account | 4 | 0% |
| Settlement process and costs | 2 | 0% |
| Application, originator, mortgage broker | 1 | 100% |
| Credit decision / Underwriting | 1 | 0% |
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop CallsGSF Mortgage Corporation Mortgage loan servicing, payments, escrow account March 24, 2017 - I purchased a home - 2017 and tried to register online to make my first payment for - 2017. The company has no record of my loan information and can not give me online access to my own account. This is preventing me from making my first time payment and I am asked to use a coupon split with the information offered to me at closing. I live my life by having excellent credit and can not afford for my score to be lowered by a mistake made at the Banking level. I have my loan information and when I call and offer my ssn # the answer is no records found. I have a 30 year fixed.... |