Resources for resolving common issues with GSF Mortgage Corporation products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to GSF Mortgage Corporation and work to get a response. After your complaint is forwarded, GSF Mortgage Corporation has 15 days to respond to you and the CFPB. GSF Mortgage Corporation is expected to close all but the most complicated complaints within 60 days.
Submit a complaint Help Center
GSF Mortgage Corporation Mortgage loan servicing, payments, escrow account March 24, 2017 - I purchased a home - 2017 and tried to register online to make my first payment for - 2017. The company has no record of my loan information and can not give me online access to my own account. This is preventing me from making my first time payment and I am asked to use a coupon split with the information offered to me at closing. I live my life by having excellent credit and can not afford for my score to be lowered by a mistake made at the Banking level. I have my loan information and when I call and offer my ssn # the answer is no records found. I have a 30 year fixed.... |