GSF Mortgage Corporation Mortgage Complaint

GSF Mortgage Corporation Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Michigan

I purchased a home - 2017 and tried to register online to make my first payment for - 2017. The company has no record of my loan information and can not give me online access to my own account. This is preventing me from making my first time payment and I am asked to use a coupon split with the information offered to me at closing. I live my life by having excellent credit and can not afford for my score to be lowered by a mistake made at the Banking level. I have my loan information and when I call and offer my ssn # the answer is no records found. I have a 30 year fixed.