Stop First Guaranty Mortgage Corporation Phone Harassment

Resources for resolving common issues with First Guaranty Mortgage Corporation products and services

You can reduce the number of unwanted calls from First Guaranty Mortgage Corporation you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.

How do I register?

Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)

If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.

How long does it take?

Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.

Reporting Illegal Calls

Where can I file a complaint about an illegal sales call or a robocall?

To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).

Will I hear back from the FTC regarding my complaint?

Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.

What's a Robocall?

If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.

What Should You Do If You Get a Robocall?

If you get a robocall:

  • Hang up the phone. Don't press 1 to speak to a live operator and don't press any other number to get your number off the list. If you respond by pressing any number, it will probably just lead to more robocalls.
  • Consider contacting your phone provider and asking them to block the number, and whether they charge for that service. Remember that telemarketers change Caller ID information easily and often, so it might not be worth paying a fee to block a number that will change.
  • Report your experience to the FTC online at or by calling 1-888-382-1222.

New First Guaranty Mortgage Corporation Consumer Complaints


First Guaranty Mortgage Corporation Mortgage credit decision / underwriting

February 8, 2017 - Goodmortgage.com provided me a good faith estimate and then changed the structure of the loan at the finish line. What they did to me was criminal and they robbed me of money while putting me under duress to close on the loan....

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First Guaranty Mortgage Corporation Mortgage application, originator, mortgage broker

February 5, 2017 - I suspect they produced a forged note...

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First Guaranty Mortgage Corporation Mortgage application, originator, mortgage broker

December 15, 2016 - To who it may concern, Loan officer pulled credit report from all three credit breaus. The simple fact is it happened without my acknowledge and I made it clear from beginning I do n't want the credit report pulled. I made it very clear from the beginning of my conversation that I do not want to pull my credit before I am ready to do the refinance with the loan officer. I expressed it in writing by text message ( see attached screenshot ). I have contacted loan officer 's branch manger and he refuse to resolve the issue. Thanks for assisting with this matter and I look forward to hearing f...

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First Guaranty Mortgage Corporation Mortgage loan servicing, payments, escrow account

December 4, 2016 - Dear Sir and/or Madame : As a -, I would expect not to be taken advantage of especially with something as serious as a mortgage. I have as of yet to be given an accurate, ongoing accounting of my mortgage loan. When I have asked questions, I have been given incorrect and/or incomplete information. " The year 's end analysis '', I was told would clear up all my questions. It has not. Please help. It still shows problems with accounting and presents more questions. I was initially informed that the mortgage insurance would be stopped after a few months Itemization of Amount Financed / Settle...

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First Guaranty Mortgage Corporation Mortgage application, originator, mortgage broker

September 9, 2016 - I refinanced my mortgage -/-/2015 with First Guaranty Mortgage. The loan officer told me that if I refinance, the MIP on my FHA loan would be reduced and the overall monthly mortgage payment would be lowered. He gave me an estimated monthly payment and after the refinance I started paying $1800.00 per month. -/-/- I received a letter from the loan servicing company ( - ), that my mortgage will be increased to nearly $2300.00 due to escrow increase. On contacting - for an explanation, it was revealed that I was basically lured into a refinance that turned out to be non-benefici...

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First Guaranty Mortgage Corporation Mortgage settlement process and costs

July 28, 2016 - Refinance transaction with - started on -/-/2016 with rate lock at 3.25 % followed by document submission and appraisal. Good mortgage failed to properly disclose timeline throughout the process, mandated a close on -/-/2016 without providing closing documents to borrower with adequate time to review ( less than 4 hours ), continuously changed closing amount, refused to close in - because it would have " more work for them '' and used pressure sales tactics throughout....

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First Guaranty Mortgage Corporation Mortgage application, originator, mortgage broker

November 16, 2015 - I am currently involved in a construction loan with First Guaranty Mortgage Corporation. This is an FHA construction to permanent loan that was approved at the beginning of 2015. I initially had a good faith estimate done and agreed to the terms. During the process the company changed my amounts and interest rate from what was quoted me stating that my paperwork I signed was out of date. They proceeded to increase my rate along with requiring more of a down payment. During this time I started building the home grading and such to keep my progress moving forward so I incurred costs that were bu...

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First Guaranty Mortgage Corporation Mortgage application, originator, mortgage broker

May 7, 2015 - I have being in a dead lock process of refinancing my property with First Guaranty Mortgage Corporation for over 90 days. The company is stone walling me, locked me up in a rate that expired in - 2015, then re-lock me with same rate for another 60days that will expire in - 2015 ). All phone call communications and e-mail correspondences were not returned. Currently, I can not go to another financial company for assistance to refinance my property due to First Guaranty Mortgage Corporation holding on to my FHA number and not giving me information that I needed on my mortgage property tax ...

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First Guaranty Mortgage Corporation Mortgage application, originator, mortgage broker

May 7, 2015 - FIRST GUARANTY MORTGAGE CORPORATION VERY DECEPTIVESince End of - of 2015 I have been trying to streamline my loan based on the new Federal Goverment Program to cut down PMI and if posible get a better interest rate, but my Mortgage Servicer has stoned wall the process. I have had it to my neck with the bank. They would not reply my phone calls anymore and I have been prevented from going to another bank because the bank would not release my FHA number or provide me with the information if they would assign my mortgage tax ( - ) to another bank. I just keep getting Good Faith Estimate eve...

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