Review and analysis of over 6 complaints against Sterling Jewelers Inc.
Sterling Jewelers Inc. consumers have reported over 6 official complaints related to Managing the loan or lease. Out of the 6 consumer complaints against Sterling Jewelers Inc., 17% were disputed by the consumer (i.e. the consumer was not happy with how Sterling Jewelers Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Sterling Jewelers Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Sterling Jewelers Inc. Consumer Loan managing the loan or lease February 2, 2017 - I 've fallen behind on a loan from Kay jewelers, I 'm working to resolve this, they 've taken to calling my elderly parents home and cell phone in attempts to reach me and resolve a debt aftet being told to stop calling. The number they 're using is -.... |
Sterling Jewelers Inc. Consumer Loan managing the loan or lease January 30, 2017 - Recently I acquired a Kay Credit Card. I set up auto pay. It all went smoothly except what would have been the last payment, on their system, archaic, did not process what should have been my last payment. I had set up the payment system to pay off in a certain period, so the payment was more the minimum payment. My payment was set for $150.00. The last payment came to $88.00, so my set auto payment of $150.00 was in excess. So instead of the system being smart enough to apply an if-then situation as such as IF greater than $150.00 is owed, only pay $150.00, it handled well. But in t... |
Sterling Jewelers Inc. Consumer Loan managing the loan or lease February 17, 2016 - Kays jewlers misplacsed - dollars in payments the payments were made in store. Never applied to the account. They are now contacting friends and family members not even on the account trying to collect payment for funds they misplaced ... |
Sterling Jewelers Inc. Consumer loan managing the loan or lease July 28, 2015 - Kay Jewelers is reporting erroneous derogatory information to all - of my credit bureaus. Upon opening a Kay Jewelers account I opted in a insurance payment coverage protection plan offered by Kay Jewelers. I utilized my payment protection plan when I became unemployed & the insurance protection plan covered my remaining small balance with Kay Jewelers. Kay Jewelers reported this account as a charge-off with a $0.00 balance & with the original creditor as - -. This is not accurate. I utilized insurance offered by Kay Jewelers which paid the remainder of my account well prior to this... |
Sterling Jewelers Inc. Consumer loan managing the loan or lease March 24, 2015 - Kaye Jewelers put o my credit report on - that I was late with the payment and I was not. I 've actually paid above and beyond my payments. I 've asked them to remove it from my credit report and they refuse. ... |