Review and analysis of over 9 complaints against Security National Automotive Acceptance Company, LLC
Security National Automotive Acceptance Company, LLC consumers have reported over 9 official complaints related to Managing the loan or lease. Out of the 9 consumer complaints against Security National Automotive Acceptance Company, LLC, 22% were disputed by the consumer (i.e. the consumer was not happy with how Security National Automotive Acceptance Company, LLC responded to their complaint) and 100% were processed in a timely manner. 33% of consumer complaints against Security National Automotive Acceptance Company, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Security National Automotive Acceptance Company, LLC Consumer Loan managing the loan or lease January 2, 2017 - I paid off my vehicle loan with SNAAC, however the very last payment history that was sent to me along with my paid in full letter, reflects very obviously inaccurate data and much more was owed back to me in overage than $88.00 as can be calculated from the payment history sheet. The principle balance owed and the principle balanced paid have a difference of $1400.00, yet only an $88.00 overage is reported and was paid. Also on the principle balance side of the sheet on -2016 the principle owed reflects - then somehow jumps to $1600.00 on -/-/2016. Which implies to me that... |
Security National Automotive Acceptance Company, LLC Consumer Loan managing the loan or lease May 11, 2016 - Yesterday -/-/- - MST I sent the following email to - - after we spoke on the phone regarding my account and my many issues I 'm having with SNAAC. He did not reply. When I called back this morning, he let me know that he did get my email but did not reply due to concerns I made. He said he forwarded my email to - -, VP of Compliance department and that he will note my request for - - to contact me only via email. However, he said I could not have - - contact information and he did not know a turnaround time. I have been battling this company for months and ... |
Security National Automotive Acceptance Company, LLC Consumer Loan managing the loan or lease April 16, 2016 - I refinanced my auto loan. On - - I overnighted a check to SNAAC. On - - I called to verify they received the payment for the full loan amount and to make sure they would not pull funds from my account. I was told that no payments would be taken because they did receive the check. In fact, I was informed that I had a - dollar credit that would be sent to be my mail. I was lied to. my full regular loan payment was withdrawn on -/-/- despite being told that would not happen. Luckily I had the funds in my account, but with it being SATURDAY I am left with little to take care o... |
Security National Automotive Acceptance Company, LLC Consumer Loan managing the loan or lease March 23, 2016 - I just read a case against Security National Acceptance filed by CFPB on a service member and it states that SNAAC is not supposed to get into any more problems with the service members but here I am an - military who got an auto loan with them. In - of 2015 I filed for bankruptcy which was discharged in - of 2015. I am attaching the email from the Judgement Administrator at SNAAC who stated very clearly that she received the court documents and I am retaining my vehicle. I took that email as confirmation and have been making payments to SNAAC for the past one year on time. SNAAC has ... |
Security National Automotive Acceptance Company, LLC Consumer loan managing the loan or lease October 13, 2015 - Security National has wrongfully repossessed my car on - separate occasions. The first time my car was repossessed, Security National made an error on processing a payment deferment and repossessed my car while I was serving a 12 month -. No notice was given after the repossession and my wife believed the car to be stolen. Upon further inspection after returning my vehicle there was significant damage to the front of my car consistent with the repo company improperly towing my vehicle. I immediately notified Security National of the issue and sent detailed photos of the damage. My compla... |