Security National Automotive Acceptance Company, LLC Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Security National Automotive Acceptance Company, LLC Consumer Loan department,

Vehicle loan Managing the loan or lease California

I just read a case against Security National Acceptance filed by CFPB on a service member and it states that SNAAC is not supposed to get into any more problems with the service members but here I am an - military who got an auto loan with them. In - of 2015 I filed for bankruptcy which was discharged in - of 2015. I am attaching the email from the Judgement Administrator at SNAAC who stated very clearly that she received the court documents and I am retaining my vehicle. I took that email as confirmation and have been making payments to SNAAC for the past one year on time. SNAAC has not been reporting any payments to the credit bureaus and upon asking I got told that oh it was discharged in bankruptcy. I have made payments to SNAAC for the pat one year. I have been arguing with them about this since like - of 2015 when I first found out about this. No response, no resolution nothing. My credit score hurting, did not get approved for any auto loan anywhere till yesterday finally with a high interest rate, a security investigation going on me with the military and no positive accounts reported in the credit bureau which may affect my clearance with the military, I am not getting any response from SNAAC they never email or call me, customer service representatives are very rude and they tell me they can not do anything and they always transfer me to - - the current Judgment administrator who never answers her phone or gets back to me. So I have one year of payments not reported to the credit bureaus which has affected my credit rating, no credit card approvals an auto loan approval with a high interest rate, the metal torture Im going through right now, the time I waste in contacting and looking for answers with no resolution.

Security National Automotive Acceptance Company, LLC customer in California
Mar 23, 2016

* Source: CFPB Complaint Database

Security National Automotive Acceptance Company, LLC response to complaint:
Closed with explanation

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