Review and analysis of over 20 complaints against First Investors Financial Services Group, Inc.
First Investors Financial Services Group, Inc. consumers have reported over 20 official complaints related to Managing the loan or lease. Out of the 20 consumer complaints against First Investors Financial Services Group, Inc., 25% were disputed by the consumer (i.e. the consumer was not happy with how First Investors Financial Services Group, Inc. responded to their complaint) and 100% were processed in a timely manner. 40% of consumer complaints against First Investors Financial Services Group, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 20% resulted in non-monetary compensation.
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First Investors Financial Services Group, Inc. Consumer Loan managing the loan or lease December 26, 2016 - On - -, 2016 I made a $300.00 payment to First Investors Financial Services. I have spoken to them several times concerning the payment, sent them documentation to prove the payment was made, and had the bank ( - - ) contact them twice concerning the payment and First Investors Financial Services has continued not to recognize the payment. Please help me get First Investors to recognize this payment I have made.... |
First Investors Financial Services Group, Inc. Consumer Loan managing the loan or lease May 3, 2016 - To whom it may concern : My name is - - - I 'm a - American Veteran/- - - - - Soldier. I 'm having a major problem with my car loan financial, lender. Since returning home, I 've been going through numerous surgeries ; here at the VA hospital in -, NM. First Investors is the name of my lender, coming out of surgeries I was 26 days past due on my account. I had the company withdrew $800.00 from my - - - checking account on -/-/2016. The remaining balance of $490.00 was to be paid on -/-/2016. My phone conversation to them before -/-/2... |
First Investors Financial Services Group, Inc. Consumer Loan managing the loan or lease March 10, 2016 - We got a car loan through First Investors Servicing Corporation on -/-/-. My husband lost his job -/-/-. We paid up until we asked for 2 differed payments, which we were granted, but after that we were unable to catch up and pay on time. In - -, we gave the car back to them because they would not work with us. We were hoping to refinance through them, but we were told that is something they do not do. When we got the later stating what we owed left on the loan, we were taken back on the amount. It was extremely high! Even with late fees, we were floored to see the balance. ... |
First Investors Financial Services Group, Inc. Consumer Loan managing the loan or lease March 8, 2016 - -/-/2015 according to First Investors Servicing Corporation I had satisfied the principle lender and paid all the concurrent interest payment that was originally applied to my loan. As statement by one of their representative I was paying off the balance. Through fault of my own because of illness being hospitalized subsequently I have on the principle payment of my loan. the problem is that First Investors is now charging me $4.00 a day interest payment on the principle balance and I feel that is unfair business practices now I owe $7000.00 instead of the $5600.00 I owed -/-/2015. ... |
First Investors Financial Services Group, Inc. Consumer loan managing the loan or lease December 1, 2015 - Issue : Breach of Written Settlement Agreement1st Investors Servicing Corp is not reporting my credit line correctly with -. They corrected my credit line with - and - and both now show positive. However, - is showing 1st Investors loan as a negative mark and the mobile app shows it was charge off. Please correct my credit line with - per our written agreement from 2012. ... |
First Investors Financial Services Group, Inc. Consumer loan managing the loan or lease November 10, 2015 - Not only am I paying an unreasonable interest rate, but, I requested months ago that my payment be moved from the first of the month to the end of the month. I even sent in a form requesting this in writing, this was never done. Since that time, I have been charged late fees and DAILY simple interest. This has inflated the principal owed to an unmanageable level. I have paid faithfully on this vehicle for five years. ... |
First Investors Financial Services Group, Inc. Consumer loan managing the loan or lease November 10, 2015 - I refinanced our truck loan with 1st Investors Servicing Corp and never paid a late payment. Our truck value was almost a loss compared to the amount of my auto loan. I entered into a settlement ( - 2012 ) to payoff off the loan at a lower amount with out impacting my credit. I worked with - - ( Settlement Dept ) and he even had an appraiser come to our house to value the truck. I provided the payment that was agreed and my credit was not to be impacted. I have a written letter from 1st Investors with the details. Now almost 3 years later 1st Investors just started to report to the cr... |
First Investors Financial Services Group, Inc. Consumer loan managing the loan or lease November 4, 2015 - I have continually made overpayments towards my vehicle loan in an effort to reduce the principle amount and, in turn, reduce the amount of interest being paid towards my loan. I contacted FIFSG ( First Investors Financial ) when I noticed all of my overpayments were being split between principle and interest. I contacted FIFSG the first time via telephone and was advised this would be corrected. When my payment was made in - 2015, I reviewed my account and noticed the first request and resolution had not been honored and my overpayment again was split between principle and interest. I sent... |
First Investors Financial Services Group, Inc. Consumer loan managing the loan or lease October 19, 2015 - I had an auto loan with - that has been paid in full per a letter I received from them ( the car was traded in ) however they are reporting my account as delinquent to the credit bureaus with a balance of $0.00 ... |
First Investors Financial Services Group, Inc. Consumer loan managing the loan or lease September 5, 2015 - In - 2015, I disputed an auto loan with First Investors Financial ( CFPB dispute - ). On - -, I received an alert that this account has been updated with a - day late on my credit reports. Since - 2015, this account was reporting paid as agreed, no lates. ... |
First Investors Financial Services Group, Inc. Consumer loan managing the loan or lease May 8, 2015 - Car loan with First Investors Financial is reporting monthly late remarks after being approved for a loan extension. Account should not be reporting as late on credit reports. Also late fees are still showing in online account on their website, and I was told were to be added to the loan extension. A past due amount is reporting erroneously on my credit reports. And I am continuously robocalled numerous times a day about making a payment when my account is current. ... |