Review and analysis of over 12 complaints against BBVA Compass
BBVA Compass consumers have reported over 12 official complaints related to Identity theft / Fraud / Embezzlement. Out of the 12 consumer complaints against BBVA Compass, 25% were disputed by the consumer (i.e. the consumer was not happy with how BBVA Compass responded to their complaint) and 100% were processed in a timely manner. 17% of consumer complaints against BBVA Compass resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 42% resulted in non-monetary compensation.
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BBVA Compass Credit card identity theft / fraud / embezzlement December 1, 2016 - My name is - and I am a victim of Identity Theft. The thief made various fraudulent transactions or opened a fraudulent account with BBVA Compass Bank in my name. In accordance with section - - - - of the Fair Credit Reporting Act, - U.S.C. - ( - -, I am requesting BBVA Compass provide me copies of all business records relating to the the account identified above. This includes application records or screen prints of internet/phone applications, statements, invoices, and the full accounting history showing how the alleged amount was calculated.The federal law directs... |
BBVA Compass Credit card identity theft / fraud / embezzlement June 19, 2016 - Yesterday I went online banking and was shocked after - charges from - for - and - for - pending transactions, that I have Not made.I called the Bank Bbva Compass To stop those payments and block my card. They told me that will send a dispute form, but they ca n't stop the payment To merchants. Later I searched for those companies, and - has the phone - Business hours -- Mo-Fri Eastern time, so they are closed during the weekend.And for the - company I could n't find any information. I do n't buy online on websites different from - or -, so I do n't recogni... |
BBVA Compass Credit card identity theft / fraud / embezzlement April 20, 2016 - My information was used to illegally open a line of credit. My signature was not written in person and therefore photo-shopped onto an application for processing. The funds were obtained and used. The company is saying it is my account, but the address used is an address I have never resided at. ... |
BBVA Compass Credit card identity theft / fraud / embezzlement November 25, 2015 - On -/-/15, I was approved for a BBVA - - card with a credit line of $5000.00. Upon approval, I requested a credit line increase in order to utilize a balance transfer offer and not utilize a large portion of my available credit. After being guaranteed there would not be a second credit pull by supervisor in Credit Card servicing ( - ), I noted a second credit pull the following day on my - credit report. I filed a grievance with the -, and received a call today from Client Care Solutions Analyst, - -. - stated she would assist me in getting this second inquiry r... |
BBVA Compass Credit card identity theft / fraud / embezzlement October 22, 2015 - A total of - fraudulent charges again my Compass Bank credit card on -/-/- & -/-/2015. I and the additional card holders all have the credit cards under our possession, but there are - fraudulent charges in -, Texas. ... |