BBVA Compass Credit Card Complaint

BBVA Compass Credit card department,

Identity theft / Fraud / Embezzlement

Yesterday I went online banking and was shocked after - charges from - for - and - for - pending transactions, that I have Not made.I called the Bank Bbva Compass To stop those payments and block my card. They told me that will send a dispute form, but they ca n't stop the payment To merchants. Later I searched for those companies, and - has the phone - Business hours -- Mo-Fri Eastern time, so they are closed during the weekend.And for the - company I could n't find any information. I do n't buy online on websites different from - or -, so I do n't recognize any of these purchases. I keep my credit card in a safe place and last time I used was Saturday - -, To book a hotel through -, that I cancel inmediately after the charge was made because I had untill - - To make changes To the booking. If the Bank is Not Protecting me from these frauds, what can you do To HELP me? I Realty need to avoid the charges, even on Wednesday I called the - To search for a merchant - that was offering discounts during the weekend for-. So I dd Not buy or even contact the Company. Best regards, - -