BBVA Compass Credit Card Complaint

Identity theft / Fraud / Embezzlement

BBVA Compass Credit card department,

Identity theft / Fraud / Embezzlement Alabama

My name is - and I am a victim of Identity Theft. The thief made various fraudulent transactions or opened a fraudulent account with BBVA Compass Bank in my name. In accordance with section - - - - of the Fair Credit Reporting Act, - U.S.C. - ( - -, I am requesting BBVA Compass provide me copies of all business records relating to the the account identified above. This includes application records or screen prints of internet/phone applications, statements, invoices, and the full accounting history showing how the alleged amount was calculated.The federal law directs that they provide these documents at no charge, and without requiring a subpoena, within - - - - days of their receipt of this request. Additionally, I am writing to dispute certain information you have reported about me to the credit reporting agencies ( CRAs ). I have enclosed a copy of my FTC Identity Theft Affidavit and police report. Because the information they are reporting is the result of identity theft, and does not


and delete the disputed account as soon as possible. Please send me a letter documenting the actions you have taken to absolve me of any responsibility for the information I am disputing, which resulted from the identity theft. Should they find the disputed information to be inaccurate or incomplete, or they can not verify the accuracy or completeness of the disputed information, they are additionally required, under FCRA - - b ) ( - ) ( - ), to promptly notify the credit reporting agencies of deletion of this information from my credit file.

BBVA Compass customer in Alabama
Dec 01, 2016

* Source: CFPB Complaint Database

BBVA Compass response to complaint:
Closed with non-monetary relief

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