Review and analysis of over 279 complaints against Capital One
Capital One consumers have reported over 279 official complaints related to Loan modification,collection,foreclosure. Out of the 279 consumer complaints against Capital One, 24% were disputed by the consumer (i.e. the consumer was not happy with how Capital One responded to their complaint) and 99% were processed in a timely manner. 3% of consumer complaints against Capital One resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 8% resulted in non-monetary compensation.
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Capital One Mortgage loan modification,collection,foreclosure May 17, 2016 - In - 2014 we missed one mortgage payment. Since that time, almost 2 years now we have been trying to complete a loan modification with Capital One. They continue to state that we are missing documentation, they ca n't read a date or signature on forms, etc. I have most of the documentation from them especially the one where they stated they ca n't read the date or the signature. The point is that they are stalling and stacking up fees and destroying our credit. There are many examples of this on the internet so I know that we are not the only ones dealing with this issue. We have not missed... |
Capital One Mortgage loan modification,collection,foreclosure April 16, 2016 - My significant other & I have been in a Loan Modification process for several weeks with Capital One after receiving a Notice of Foreclosure Sale. The last sale date had been set for - -, 2016, and because we had submitted paperwork, they moved the sale date out to - -. Last week, - -, we faxed them updated bank statements - the last documents they requested. This week Capital One said they had all the documents and that our file is now with the Loss Mitigation Underwriter. I have been checking the Trustee 's foreclosure sale website and it is still showing a sale date for ne... |
Capital One Mortgage loan modification,collection,foreclosure March 18, 2016 - I had a HELOC that matured and was unable to make the balloon Payment. I began working with the bank who approved me for a hardship. I was given terms of the new loan and accepted them. The same day I accosted the new terms the bank sent a letter stating they were also tracking my loan for foreclosure. The date of moving me into foreclosure will occur prior to the workout being complete. The bank states they will charge me legal fees and go forward with the foreclosure even though I completed my application and was approved for the new loan. I can not get there loan modification people to call... |
Capital One Mortgage loan modification,collection,foreclosure December 16, 2015 - To whom it may concern, I, - - applied for a modification to Capitol One through my bankruptcy Attorney ( - - ). I was then denied a modification. I was approved a payback plan of $27000.00 down and $6000.00 with in one year. I was not able to accomplish this. A Deed In Lo, Or a Short sale. Was then told from Capitol One there was nothing more that I could do to save our home. We then went to - a consumer advocacy group. There I applied again for a modification. Was again denied a modification. This time was only offered Deed in Lou, or Short sale. I have contacted Capitol ... |
Capital One Mortgage loan modification,collection,foreclosure October 15, 2015 - I have been trying to obtain a loan modification, the lender has just put me on Repayment plans that I can not afford. I have currently applied for a modification and until - day they are telling me that they got the documents. ... |
Capital One Mortgage loan modification,collection,foreclosure July 14, 2015 - I could not pay mortgage on condo unit. The bank sent a Financial Solicitation Package, requesting hardship document, -, income information, etc. After package was sent, I waited. Weeks went by, before i was told a document had expired. I resent document, and waited ; then I was told the case was closed. Finally, after more calls and paper submission, the Modification was denied! I asked for documents to be transferred over for next step in lieu of foreclosure ( Deed in Lieu or short sale ), weeks passed, I was called and asked to resubmit the papers because they could not be reused. I resu... |
Capital One Mortgage loan modification,collection,foreclosure May 20, 2015 - I have a loan through CapitalOne for a home mortgage in CA, which I entered into in -/-/-. I became long-term unemployed in -/-/-. When I requested that a loan modification be done, and work to create a relief plan, CapitalOne and it 's associated acted in may ways that were in violation of the CA Homeowners Bill of Rights, including dual tracking me and failing to provide a single point of contact during the modification discussion. Further, CapitalOne refused my request to use a different index than - for the APR of my mortgage. - is a known fraudulent index which has been wi... |