Capital One Mortgage Complaint

Capital One Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure Florida

To whom it may concern, I, - - applied for a modification to Capitol One through my bankruptcy Attorney ( - - ). I was then denied a modification. I was approved a payback plan of $27000.00 down and $6000.00 with in one year. I was not able to accomplish this. A Deed In Lo, Or a Short sale. Was then told from Capitol One there was nothing more that I could do to save our home. We then went to - a consumer advocacy group. There I applied again for a modification. Was again denied a modification. This time was only offered Deed in Lou, or Short sale. I have contacted Capitol One and Escalated my file on my own. In the escalation department ( - ) I spoke with a lady named -. She tried to help. She gave me a # to - - - - # -. She was also told from her managers there was nothing more that she could do. I called the above - - # and was told if


My first mortgage is $120000.00 my arrears are $73000.00. I 'm being told from another consumer advocate that there is a mod that will work. Called an Investor mod. The mod is $ % for 40 years. That Makes our payment Approximately $1300.00 per month. Or if there is an alternative mod that will work for us. Were not interested in loosing our home. Please help us save our home.