Review and analysis of over 47 complaints against Capital One
Capital One consumers have reported over 47 official complaints related to Sale of account. Out of the 47 consumer complaints against Capital One, 6% were disputed by the consumer (i.e. the consumer was not happy with how Capital One responded to their complaint) and 100% were processed in a timely manner. 23% of consumer complaints against Capital One resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 15% resulted in non-monetary compensation.
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Capital One Credit card sale of account October 27, 2015 - I had a secured credit card through Orchard Bank, - $ deposit, - $ credit limit. Orchard apparently sold their accounts to Capital One a couple years ago and I have been paying them since and have paid them off now. I called to ask about my deposit and they said that they have no record of my card ever having been secured and have no record of my deposit. On line, I see that there are many others that this has happened to as well. I would appreciate receiving my - $ back. ... |
Capital One Credit card sale of account September 11, 2015 - i originally had an orchard bank secured credit card for more than a year. they returned my held funds after i paid it off all the time. capital bank bought them out and sent me a new card. they NEVER mailed me a statement or ANY notice of interest accruing. i used the card only for gas and i continued to pay it every month, trying to estimate what i had spent on gas by what my orchard card used to be. i finally called them and said i had not been recieving any bills and told them what i told you. i said to eliminate any interest and i would gladly pay the rest. they said they understood. then... |
Capital One Credit card sale of account July 13, 2015 - I used my credit card to purchase concert tickets for a venue that was in our area, and I never received the tickets that I was charged for. ... |
Capital One Credit card sale of account June 22, 2015 - Capital One is reporting in accurate and have deceptive practices causing me and my family severe financial hardships. Capital One sold the debt - 2015. They no longer own the debt however in the past 3 months they have been removing the account from all three credit agencies -, - and - then adding as a new account by changing the opened date from - - to - -. Doing this in - every 2 days recently. And practicing this practice every month prior. ... |
Capital One Credit card sale of account April 27, 2015 - When I found out about Servicemembers Civil Relief Act ( SCRA ) i applied for it through Capital One only to find out they sold my account to a third party called -. However, I can not get in contact with - to discuss my account and its nothing that Capital One can do at the moment. I know my account went into default however, the account was opened prior to me joining the military. And I am entitled to SCRA benefits as I am an - service member and have been for over - years. When I called the number for - I get no answer no matter what time I call. ... |