Barclays PLC Forbearance / Workout Plans Complaints

Review and analysis of over 5 complaints against Barclays PLC

Barclays PLC consumers have reported over 5 official complaints related to Forbearance / Workout plans. Out of the 5 consumer complaints against Barclays PLC, 20% were disputed by the consumer (i.e. the consumer was not happy with how Barclays PLC responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Barclays PLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Forbearance / Workout Plans Consumer Complaints


Barclays PLC Credit card forbearance / workout plans

February 1, 2017 - I fell behind on my payments to my Barclaycard credit card by over six months. I contacted Barclaycard to see if I could work out a payment plan on the account before it was forwarded to a collection agency. The account services agent that I spoke with said that I could set up a payment plan beginning with - 'good faith ' payments of $19.00 a month for three months. At that point they said that I could increase the minimum payment and my credit card would be reactivated and carry a current balance instead of a past-due balance. This was on - -, 2016. Within a few weeks I was contact...

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Barclays PLC Credit card forbearance / workout plans

November 28, 2016 - I have a credit card with Barclay Bank US. They will not agree to reduce the overall interest rate on the card and refuse to agree to partner with - on a debt management program for me. They refuse on the basis that a very small balance of the total money owed is on a reduced interest rate although greater than - % of the money owed is at a interest rate of greater than - % on an annualized basis. When I try to call customer service to discuss the issue my call goes into a call center where I 'm told there is no one there who has the authority to negotiate with me. I then have asked h...

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Barclays PLC Credit card forbearance / workout plans

November 23, 2016 - I contacted the company ( - - Confirmation # - ) with the request below, but I was really surprised to hear that they would not be able to help me at all. Even though I was trying to do everything in my hands to keep the payments current on my obligations. I believe the lack of sympathy during a costumer 's hardship is proof that banking companies only care about profits. In addition, the company will not offer any help or assistance unlike other credit card companies that I contacted. " I am writing this letter to inform you that I have lost my job on -/-/2015, and I am having di...

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Barclays PLC Credit card forbearance / workout plans

October 21, 2016 - I am going through severe financial hardship. Barclays Bank continues to call demanding outrageous sums of money that I can not afford and threaten to continue to report negatively to my credit report if I am unable to. They are refusing to offer a reduced payment plan or anything that benefits me. I spoke with a member of management named - - who basically told me " too bad '' and she is not obligated to help me and my only option was to pay the amount due. Other banks have understood and have complied and are working with my current situation, Barclay is not. I have had an outstanding ...

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Barclays PLC Credit card forbearance / workout plans

August 29, 2016 - Barclay Cards is not posting payments made by - - - - and the correct interest rate of 5.9 % and need to adjust the payments of $98.00 on -/-/- $74.00 on -/-/- and $140.00 on -/-/-...

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