Review and analysis of over 19 complaints against Citibank
Citibank consumers have reported over 19 official complaints related to Cash advance. Out of the 19 consumer complaints against Citibank, 21% were disputed by the consumer (i.e. the consumer was not happy with how Citibank responded to their complaint) and 100% were processed in a timely manner. 37% of consumer complaints against Citibank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.
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Citibank Credit card cash advance July 9, 2016 - My Macy 's American Express Credit card has been overcharging me for a cash advance since 2009. I have never received a statement of my balance for the cash advance and none of the payments I sent to Macys were ever applied to my balance. Now I just find out I am being charged a revolving charge for a cash advance that can only be paid only if I pay the entire balance. My total balance is $6500.00, of which apx. $1000.00 is for a cash advance. Macys told me I can not pay separately for my cash advance but I am being charged an extra $20.00 each month. This is gauging, fraud, double-dippi... |
Citibank Credit card cash advance May 4, 2016 - My wife - - was denied a cash advance in - ( she had pre notified Citibank of her travel to - ). Their excuse was that she had not used cash advances before. She was standing in front of a teller with full id in - when denied. She had not used a cash advance before because it was a 7 month old credit card account with Citibank. Complaint filed with NY attorney general follows. - - - - - - -, NY - - -, 2016 - - New York Attorney General The - -, NY - Dear Attorney General, Thank you for your good work during your term. I sent the at... |
Citibank Credit card cash advance April 21, 2016 - I purchased a gift card to - - - through - and the purchase came up as a cash advance with my card issuer, Citi. I called Citi to let them know what the purchase was for and how the purchase of a gift card to a specific merchant does not qualify as a cash advance under not only their listing of what a cash advance is, but also any general definition i could find online. They continued to read a script throughout the discussion and never took into account the fact that maybe they rang up the transaction incorrectly. Since this was a purchase made via -, i had a representative fro... |