BBVA Compass Transaction Issue Complaints

Review and analysis of over 1 complaints against BBVA Compass

BBVA Compass consumers have reported over 1 official complaints related to Transaction issue. Out of the 1 consumer complaints against BBVA Compass, 100% were disputed by the consumer (i.e. the consumer was not happy with how BBVA Compass responded to their complaint) and 100% were processed in a timely manner. 100% of consumer complaints against BBVA Compass resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Transaction Issue Consumer Complaints


BBVA Compass Credit card transaction issue

August 23, 2016 - I had $11000.00. transferred to my credit card with Compass Bank, as a credit overage. On - -, 2016 I requested $10000.00. be mailed to me. As of -/-/- the money had not been revcd. I called & was told they would do something better and transferred it to my checking acct - ( approx. within 3 days ) - On -/-/- still not recvd. Talked to a supervisor who was not very helpful as to my urgency, but said it would be in my acct the next day which would have been a Saturday, and I questioned that. Well today is Tuesday -/-/- and the money is still not in my chck acct. I feel ...

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