Review and analysis of over 11 complaints against Scottrade Bank
Scottrade Bank consumers have reported over 11 official complaints related to Using a debit or ATM card. Out of the 11 consumer complaints against Scottrade Bank, 64% were disputed by the consumer (i.e. the consumer was not happy with how Scottrade Bank responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Scottrade Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Scottrade Bank Bank account or service using a debit or atm card December 13, 2015 - Dear Sir/Madam, I am writing to express my concerns about a behavior of Scottrade Bank and their affiliates which may have adversely exposed my personal information and lead to identity theft and fraud. Specifically, in going through my records in order to better understand how I could resolve ongoing identity theft, I discovered that when applying for a bank account at Scottrade Bank, Scottrade Bank improperly handled a number of documents which had very personal information on them. The actions of Scottrade Bank not only broke from the current standards of data security but also broke Scot... |
Scottrade Bank Bank account or service using a debit or atm card December 11, 2015 - According to a number of recent articles released today, such as ( - ), Scottrade Bank as well as Scottrade Brokerage was the victim of a financial attack. Scottrade was informed of these problems via complaints filed with the CFPB nearly 2 years ago today. I would like to know why Scottrade ignored the tips and put customers at risk. Furthermore, within the Federal Complaint, it says Scottrade Financial Services is the victim which means the hackings encompassed both Scottrade Bank and Scottrade Brokerage. ... |
Scottrade Bank Bank account or service using a debit or atm card December 3, 2015 - helloI need your help.. I had checking account with Scottrade bank. On - 2014, i saw some usual transaction from my account so i called in and filed dispute on those transaction, it was around $1000.00. then later on bank send me a letter saying they denied dispute and they took the money from my account. and i found out my sister used it, i gave her card number in case of emergency. so i did n't bother to call bank again and totally forgot about it. till last week, i was checking my credit score since i am applying job, I found i have - collection against me. so i called in and found... |
Scottrade Bank Bank account or service using a debit or atm card November 6, 2015 - I attempted to open a Scottrade Bank account after formerly being a Scottrade - account customer. I called Scottrade Bank which instructed me to provide various forms and sign the account agreement. I sent all of this information to Scottrade Bank and heard nothing. Roughly 3 weeks later, I was informed by postal mail that my Scottrade Bank and Scottrade - account had been closed. When calling Scottrade Bank for support I was given the run around. My simple question was why did Scottrade Bank closed my account but I was met with rude resistance and eventually told that Scottrade Bank... |
Scottrade Bank Bank account or service using a debit or atm card November 3, 2015 - My account was recently involved in a breach of Scottrade Bank 's security systems. In total - Million+ customers were effected. I have asked Scottrade numerous times to provide explanation on what data was breached, however, Scottrade refuses to respond. Personally, I am closing my account with Scottrade and will not trust them with any personal information again. Every time I call, I get a rude customer support agent who sends me in circles going back and forth between departments and promising to follow up at a later point in time but never accomplishing anything. ... |
Scottrade Bank Bank account or service using a debit or atm card November 3, 2015 - According to the Fair Debt Collection Practices Act ( FDCPA ), a company is required to verify a debt using documentation held within the businesses or their affiliates. I would like Scottrade Bank to provide verification of any debt that Scottrade Bank or their affiliates allege that I owe. According to the, Fair Debt Collection Practices Act ( FDCPA ), Scottrade Bank and their affiliates are required to provide this information promptly. ... |
Scottrade Bank Bank account or service using a debit or atm card October 30, 2015 - To whom this may concern, I am writing in response to claims by Scottrade that they will not respond to the CFPB. This bad behavior by Scottrade appears to be a repeat of other bad behavior. In the attached you will see that Scottrade for a period of no less than 2 years hide behind the OCC while defrauding regulatory agencies by maintaining the veil that their company has less than - - in assets. ... |
Scottrade Bank Bank account or service using a debit or atm card October 30, 2015 - I discovered that $25000.00 was transferred from my checking account to my Scottrade account without my approval. I contacted Scottrade and was informed that I would need to fax in a wire transfer form to get the money returned to my account. Later, I was told that I would need to wait - business days before they could return my money. Because my overdraft protection was only good up to $500.00, my bank said that they would reject the transaction and return the money to my account since I was overdrawn by $4000.00. My bank was gracious enough to waive all the fees associated with th... |
Scottrade Bank Bank account or service using a debit or atm card October 30, 2015 - My experiences have left me truly wondering if Scottrade should n't be investigated by the SEC. It 's very strange how one day my funds are scheduled to be settled, but when the day arrives my money is n't there. The local store representative blamed a " computer error '' when I called him and another representative offered me - free trades to offset the inability to access about $38000.00 for trading. No other explanation was proffered, despite my correspondence and a promise they would review the matter. Another suspicious occurrence involves Scottrade restricting my account and possi... |
Scottrade Bank Bank account or service using a debit or atm card October 30, 2015 - Dear Scottrade, As mentioned in my separate letter, I wanted to highlight that my son reported vulnerabilities of Scottrade systems, including but not limited to the following errors:1. ) Failure to encrypt customer information, including secondary passwords, social security numbers, and other highly sensitive personal information. Scottrade ignored the warnings and as a result the recent - - customer data breach is now a serious issue. If Scottrade has listened to the reports that they did not properly encrypt and protect information the breach would not be as large of a risk to custome... |
Scottrade Bank Bank account or service using a debit or atm card October 29, 2015 - To whom this may concern, I am writing in response to claims by Scottrade that they will not respond to the CFPB. This bad behavior by Scottrade appears to be a repeat of other bad behavior. In the attached you will see that Scottrade for a period of no less than 2 years hide behind the OCC while defrauding regulatory agencies by maintaining the veil that their company has less than - - in assets. ... |