Scottrade Bank Bank Account Or Service Complaint

Other bank product/service Using a debit or ATM card

Scottrade Bank Bank account or service department,

Other bank product/service Using a debit or ATM card California

Dear Scottrade, As mentioned in my separate letter, I wanted to highlight that my son reported vulnerabilities of Scottrade systems, including but not limited to the following errors:1. ) Failure to encrypt customer information, including secondary passwords, social security numbers, and other highly sensitive personal information. Scottrade ignored the warnings and as a result the recent - - customer data breach is now a serious issue. If Scottrade has listened to the reports that they did not properly encrypt and protect information the breach would not be as large of a risk to customers. 2. ) ACH vulnerabilities in Scottrade 's systems that allow hackers to fraudulently initiate - dollars if fraudulent trades. 3. ) Failure to investigate fraud. 4. ) Et al. To be sure, I have attached a letter sent to Scottrade and the SEC that describes a number of these issues and would invite Scottrade to respond to my concerns and explain why they ignored the fact that Social Security Information was being transmitted and stored in plain text.

Scottrade Bank customer in California
Oct 30, 2015

* Source: CFPB Complaint Database

Scottrade Bank response to complaint:
Closed

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