Scottrade Bank Bank Account Or Service Complaint

Savings account Using a debit or ATM card

Scottrade Bank Bank account or service department,

Savings account Using a debit or ATM card California

My account was recently involved in a breach of Scottrade Bank 's security systems. In total - Million+ customers were effected. I have asked Scottrade numerous times to provide explanation on what data was breached, however, Scottrade refuses to respond. Personally, I am closing my account with Scottrade and will not trust them with any personal information again. Every time I call, I get a rude customer support agent who sends me in circles going back and forth between departments and promising to follow up at a later point in time but never accomplishing anything.

Scottrade Bank customer in California
Nov 03, 2015

* Source: CFPB Complaint Database

Scottrade Bank response to complaint:
Closed

Consumer disputes how Scottrade Bank handled their complaint

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