Review and analysis of over 1 complaints against BBVA Compass
BBVA Compass consumers have reported over 1 official complaints related to Payoff process. Out of the 1 consumer complaints against BBVA Compass, 0% were disputed by the consumer (i.e. the consumer was not happy with how BBVA Compass responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against BBVA Compass resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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BBVA Compass Credit card payoff process June 9, 2016 - I made multiple payments ranging from $2900.00 to $4500.00 to BBVA bank using their online system and pulling from a - - - checking account. At no time in the process did they say large payments may take 7-10 days to credit to my account and made no attempt to expedite the process. Instead, I just have a worthless piece of plastic with no available credit to use despite it showing up online on BBVA 's end and the money being withdrawn from - - - 's end. This is ridiculous and intentional stalling on BBVA 's part during the - bonus period they offer. They are systematic... |