BBVA Compass Credit Card Complaint

BBVA Compass Credit card department,

Payoff process Missouri

I made multiple payments ranging from $2900.00 to $4500.00 to BBVA bank using their online system and pulling from a - - - checking account. At no time in the process did they say large payments may take 7-10 days to credit to my account and made no attempt to expedite the process. Instead, I just have a worthless piece of plastic with no available credit to use despite it showing up online on BBVA 's end and the money being withdrawn from - - - 's end. This is ridiculous and intentional stalling on BBVA 's part during the - bonus period they offer. They are systematically delaying their customer 's usage of the credit card during this time yet promoting this time as a way to garner more sign ups for their product. It is unethical.