Review and analysis of over 18 complaints against NetSpend Corporation, a TSYS Company
NetSpend Corporation, a TSYS Company consumers have reported over 18 official complaints related to Deposits and withdrawals. Out of the 18 consumer complaints against NetSpend Corporation, a TSYS Company, 17% were disputed by the consumer (i.e. the consumer was not happy with how NetSpend Corporation, a TSYS Company responded to their complaint) and 100% were processed in a timely manner. 17% of consumer complaints against NetSpend Corporation, a TSYS Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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NetSpend Corporation, a TSYS Company Bank account or service deposits and withdrawals September 13, 2016 - I submitted a complaint in regards to NETSPEND prepaid card or - which ever it goes by and I receive a message that stated for me to tell you what the issue is. I thought I was clear as to what the issue is. However, I will spell it out so it is not misunderstood. I have bee requesting a copy of my monthly statements for over 3 months. I was asked to fax information verifying my identity as I am a victim of fraud and identity theft. I provided this information to - -, the same person referenced in the first complaint. There was money missing from the cards that I expect them to pay me... |
NetSpend Corporation, a TSYS Company Bank account or service deposits and withdrawals July 28, 2016 - my name - - - i get supplment secuity payment - to account - - rounting num, ber - on -/-/2016 loacl office - - - - - ny -. input direct deposit netspend ace elite card - my socail secuity - account -. on -/-/2016 unipt - - - - account for paayment -/-/2016 ssi/ socail secuity - account - frame transaction account bank cards... |
NetSpend Corporation, a TSYS Company Bank account or service deposits and withdrawals July 2, 2016 - I opened up a Netspend account and you can access reload locations in Minnesota at most - - -. I was at the - in - MN yesterday on -/-/2016 and store clerk - assisted me. Store # - - - - - - MN Phone number -. I was trying to put $500.00 on my card and there is a $3.00 transaction fee. He said it went through took my money and I thought that was it. I went out to my car and realized I never got the instant text message alerting me to my funds being added. I immediately get on the phone to call Netspend Customer Service and they were clueless. I ... |
NetSpend Corporation, a TSYS Company Bank account or service deposits and withdrawals March 29, 2016 - I had someone use my debt card in another State fraudulently. I filed a dispute and sent it via the companies guidelines through email to their disputes department. It was - -, 2016. I was told I would get a provisional credit until they finished their investigation. As of - -, 2016, I did not yet get a credit in any manner to my account. I have no money to buy food and pay bills. I have accrued addition late fees for bills to amount $100.00 in total because of their delay and breach of contract. ... |
NetSpend Corporation, a TSYS Company Bank account or service deposits and withdrawals February 18, 2016 - Dear Sir or miss On - - I buy a airline ticked with my debit car net Spend to fly to the - - from - - Wyoming the ticket was $350.00 however the whether was bad the streets where close and I dint make it to the airport I call the airline 2 day before to tell them the situation I also call my credit card company They told me to submit the my airline ticket witch I di it after few days they give me a refund for the - them they took it again is -/-/- and I am still in Wyoming trying to get my money back but they say no the case it has been close and they are not going ... |
NetSpend Corporation, a TSYS Company Bank account or service deposits and withdrawals December 17, 2015 - I put an - iPhone 6 plus on layway for my daughter for $710.00 at the - store. I made several payments with cash and debt cards. After I completed all the payment and I received the phone. When I tried to activate the phone with my provider, - informed me that the phone is locked under t-mobile. I returned the phone to - for a refund. They said it would have to be replaced on a credit/debit card. I informed the manager the payments we made mostly with cash and there were different cards yused. He told me it did n't matter which card. I gave them a netspend card in which the total... |
NetSpend Corporation, a TSYS Company Bank account or service deposits and withdrawals October 20, 2015 - My netspend debit card got unauthorized transactions for a hotel in - which I do not have passport nor purchased a plane ticket..I had charges from - -.- -.i called the police as it was happening be they did not have a 24th our hot line called in the morning had card blocked was told charges was pending an they allowed the transaction to go thru days later after having my card blocked..I 've called several times an told different things an hung up on ... I am very upset I have bills do an need food for my children ... Please send a fax so I can fax documents ... |
NetSpend Corporation, a TSYS Company Bank account or service deposits and withdrawals September 17, 2015 - I 'm on -, when I finally won my case I needed a bank so I can have my checks directly deposited. I opted for a Netspend card, I thought I had researched it, but apparently not. The check I received from - was $75000.00 I had made some Purchases, then I noticed money was disappearing, charges were made from - for a cell phone unlock thing. I do n't have a cell phone. Double charges, That was how I noticed I was being ripped off. I contacted Netspend, nothing, they hang up on me, tell me lies, I come to find out that its an offshore call center. The first thing they ask you is your S... |
NetSpend Corporation, a TSYS Company Bank account or service deposits and withdrawals August 29, 2015 - I have been a netspend customer for 7 years. I have worked for the same company the entire time and i have my bi-weekly check direct deposited into my account. This week i received a bonus which put my account balance over the maximum on the card. As a result my account was frozen. I immediately called in and they said i needed to provide proof of deposit from my company. Our payroll department immediately provided. Then radio silent. I called back in - hours later to check status. Customer Service informed me that they had all they needed but it take - hours to process. Fine. So after t... |
NetSpend Corporation, a TSYS Company Bank account or service deposits and withdrawals August 3, 2015 - ILLEGAL & CAPRICIOUS SEIZURE AND HOLDING OF CONSUMER FUNDS : Netspend Corporation ( - ) has seized funds on our card and do to errors refuses to release the funds, allow us access to the account, allow us to make corrections on the account, or give us any possible way to get our money. The money was loaded into the account using - - 's re-load service. - refuses to help. - uses - to reload cards. - can not help us refund the money. DISCRIMINATION : It is discriminatory to hold our money without any way to release it, correct the situation, etc. Net spend claims it is becau... |
NetSpend Corporation, a TSYS Company Bank account or service deposits and withdrawals March 26, 2015 - I filed my income taxes to turbo tax .I was supposed to have my refund direct deposited onto a prepaid debit card from net spend. I never received it and I called NetSpend they cancel my acardand I have not been able to receive my refund .they said they sent my refund back the IRS but I have information that it 's in an account At - bank. I have a letter of reserch stating wher my funds was deposited. i just dont know how to attach the documment in this complaint. ... |