NetSpend Corporation, a TSYS Company Bank Account Or Service Complaint

NetSpend Corporation, a TSYS Company Bank account or service department,

Other bank product/service Deposits and withdrawals Minnesota

I opened up a Netspend account and you can access reload locations in Minnesota at most - - -. I was at the - in - MN yesterday on -/-/2016 and store clerk - assisted me. Store # - - - - - - MN Phone number -. I was trying to put $500.00 on my card and there is a $3.00 transaction fee. He said it went through took my money and I thought that was it. I went out to my car and realized I never got the instant text message alerting me to my funds being added. I immediately get on the phone to call Netspend Customer Service and they were clueless. I went back into the gas station and - told me that he could not help me my money was in the safe and that I would have to speak to a manager - or - on -/-/2016. I called the store at - this morning on -/-/2016 and spoke to -. He told me could I come in there with my receipt. I did just that got there around -. He looked into it and found that he was getting a failed message unable to load my pre-paid debit card. I just want my $500.00 back. - took my only proof in my receipt to take my Name, Phone Number, & Address down. I have contacted Netspend via e-mail will be calling them back. I have called & emailed - - - corporation but I 'm afraid I 'm not going to get my money back. Please help me.