Review and analysis of over 12 complaints against Bank of America
Bank of America consumers have reported over 12 official complaints related to Managing, opening, or closing account. Out of the 12 consumer complaints against Bank of America, 17% were disputed by the consumer (i.e. the consumer was not happy with how Bank of America responded to their complaint) and 100% were processed in a timely manner. 25% of consumer complaints against Bank of America resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Bank of America Prepaid card managing, opening, or closing account September 9, 2016 - I closed my secured credit card account with BOFA on - -. I spoke with a representative who told me that processing time would take 14 days at which point the prepaid funds in that account would be deposited directly into my checking account. Apparently a physical check was issued to my address on file ( which was incorrect ). I was not contacted and told that a check would be issued instead of a direct deposit into my bank account. After 18 days of not receiving my money, I contacted secured credit services and spoke with another representative who informed me that they would have to pu... |
Bank of America Prepaid card managing, opening, or closing account February 25, 2016 - I purchased a car-wash card from - - - - in - last - 2015, which I used until the fall when the business was sold to another company, which I was not told. When I drove into the car wash, I learned that I could no longer use the remainder of my prepaid washes. My car was inside the car wash so I had to pay again & was told that they will not let me use the rest of my paid washes. I want a full refund. I was a customer for 15 years. ... |
Bank of America Prepaid card managing, opening, or closing account February 4, 2016 - First. let me state that I never wanted this prepaid card. I apparently had a credit at my doctor 's office and that doctor 's practice ( - ) apparently had a deal with BofA to provide refunds by issuing a prepaid card. The card came out of the - unactivated for a long time because I really had no idea what it was. Even the emailed statements ( they must have gotten my email through the doctor 's office ) looked like spam ( labeled " Consumer Refunds and Pmts '' with no mention of either the bank or the doctors - that 's not a link I would click on as it looked like phishing ). I did f... |
Bank of America Prepaid card managing, opening, or closing account February 3, 2016 - I was given a prepaid reward card in the amount of $1500.00 from my employer from Bank of America. It had an expiration date of - that i did not notice. On that date i had a balance remaining on the card of $580.00. I called BoA on -/-/15 to get a new card and was told that they could not renew the card but would send me a check for the balance and it would take 7 to 10 days to get a check. I have not received the check yet and i have made 4 additional phone calls to find out why. During one of the calls, i was told that the check department might not refund my money that was prep... |