Bank of America Prepaid Card Complaint

Bank of America Prepaid card department,

Gift or merchant card Managing, opening, or closing account Massachusetts

I purchased a car-wash card from - - - - in - last - 2015, which I used until the fall when the business was sold to another company, which I was not told. When I drove into the car wash, I learned that I could no longer use the remainder of my prepaid washes. My car was inside the car wash so I had to pay again & was told that they will not let me use the rest of my paid washes. I want a full refund. I was a customer for 15 years.