Review and analysis of over 8 complaints against Capital One
Capital One consumers have reported over 8 official complaints related to Managing, opening, or closing account. Out of the 8 consumer complaints against Capital One, 13% were disputed by the consumer (i.e. the consumer was not happy with how Capital One responded to their complaint) and 100% were processed in a timely manner. 13% of consumer complaints against Capital One resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 13% resulted in non-monetary compensation.
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Capital One Prepaid card managing, opening, or closing account September 14, 2016 - I 'm supposed to receive - visa cards of $12.00 each as a mail-in rebate for my purchase at Kohl 's during thanks giving last year. However I received only - and i have been following up with Kohl 's customer support multiple times ( in -/-/-, -/-/-, -/-/- and -/-/- ). Every time I call them, I 'm told that the - card has been dispatched again and I will have to wait for another 20days to receive it, which I never received. They dont give me a choice to speak to someone senior in the department to resolve this issue. I have screen shots of all chat conversations ... |
Capital One Prepaid card managing, opening, or closing account March 30, 2016 - I enrolled in Capital Ones so called secured credit card and the system denied me and sent some link to view a letter as to " why ''. The link is broken and does not work, they also did a hard pull on my credit report and I received no benefit from it. ... |
Capital One Prepaid card managing, opening, or closing account January 16, 2016 - On or about - -, - I contacted Capital One and informed them of a suspected fraudulent charge. The credit card was closed and another issued. On - -, - the fraudulent charge was corrected by company that took money. As of this date I have been attempting to have Capital One correct, adjust the reimburse and credit my card account the amount returned by company and they will not. They say they are investigating, there is nothing to investigate since the money was returned close to two weeks ago. I am unable to use the card or obtain any form of my money. Also, they keep requir... |
Capital One Prepaid card managing, opening, or closing account April 20, 2015 - My wife opened a prepaid card for me with Capitol One. She accidentally gave them her social instead of mine. We gave them the opening deposit, an automatic payment from our account. When we went to use the card a few months later we found it had been closed, because of the social being wrong. They would not and have not returned the deposit money despite hours on the phone with them. ... |