Capital One Prepaid Card Complaint

Capital One Prepaid card department,

ID prepaid card Managing, opening, or closing account Indiana

On or about - -, - I contacted Capital One and informed them of a suspected fraudulent charge. The credit card was closed and another issued. On - -, - the fraudulent charge was corrected by company that took money. As of this date I have been attempting to have Capital One correct, adjust the reimburse and credit my card account the amount returned by company and they will not. They say they are investigating, there is nothing to investigate since the money was returned close to two weeks ago. I am unable to use the card or obtain any form of my money. Also, they keep requiring that I provide my social security number and too many entities have the SSN 's of Americans. The SSN was supposed to be a unique identifier, with few privy to that knowledge however, with every body and their brother from - - to the Ice Cream man on the truck with access to this number, how can it be a secret and kept secure?